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REGISTERED OFFICE     
Quest Securities Ltd.
3830 Lal Kothi, Pataudi House Road
Darya Ganj, New Delhi - 110 002.
Phone: +91–11-46288800
Fax: +91-11-23269878
Bank Details as follow:     
Bank Name:- HDFC Bank Limited
Branch Name:- Kg Marg New Delhi
Account No:- 00030340042811
IFSC Code:- HDFC0000003
Ac Name:- Quest Securities Limited.
Bank Name:- HDFC Bank Limited
Branch Name:- Kg Marg New Delhi
Account No:- 00030340052619
IFSC Code:- HDFC0000003
Ac Name:- Quest Global Commodities (P) Ltd.
Email: qsl@questgroup.in , commodity@questgroup.in
Helpdesk: helpdesk@questgroup.in

Investor Grievance Escalation Matrix

Details of Contact Person Address Contact No. Email Id Working Hours( Mon to Fri)
Customer care Santosh Shukla 3830, 2nd Floor Lal Kothi,
Pataudi House Road,
Daryaganj,
New Delhi-110002
011-46288829 msantoshshukla@questgroup.in Monday to Friday 9.00 AM to 1.30 PM and 2.00 PM to 6.00 PM
Head of Customer care Nupur Garg 3830, 2nd Floor Lal Kothi,
Pataudi House Road,
Daryaganj,
New Delhi-110002
011-46288830 nupurgarg@questgroup.in Monday to Friday 9.00 AM to 1.30 PM and 2.00 PM to 6.00 PM
Compliance Officer Amit Kapoor 3830, 2nd Floor Lal Kothi,
Pataudi House Road,
Daryaganj,
New Delhi-110002
011-46288827 amitkapoor@questgroup.in Monday to Friday 9.00 AM to 1.30 PM and 2.00 PM to 6.00 PM
CEO Nupur Garg 3830, 2nd Floor Lal Kothi,
Pataudi House Road,
Daryaganj,
New Delhi-110002
011-46288830 nupurgarg@questgroup.in Monday to Friday 9.00 AM to 1.30 PM and 2.00 PM to 6.00 PM

In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:SEBI at https://scores.gov.in/scores/Welcome.html BSE (Exchange) at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.asp MCX at https://www.mcxindia.com/Investor-Services CDSL (Depository) https://www.cdslindia.com/Footer/grievances.aspx Exchange at https://investorhelpline.nseindia.com/NICEPLUS/ Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange port.

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In case of any grievances please write to: investorgrievance@questgroup.in

Quest Securities Limited:   Sebi Reg No. INZ000271639   DP : IN-DP-CDSL-167-2015   CIN:U93030DL2009PLC190452

Quest Global Commodities (P) Ltd:    Sebi Reg No . INZ000035039   CIN :U74999DL2004PTC128895

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Attention Investors :
Prevent Unauthorised Transactions in your Trading / Demat account -->Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL/CDSL on the same day……Issued in the interest of investors. KYC is one time exercise while dealing in securities markets –once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
Prevent Unauthorized transactions in your account --> Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day.......... Issued in the interest of investors.
No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

You can also lodge your grievances with SEBI at : https://scores.sebi.gov.in/

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